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FAQ

Frequently Asked Questions

How will I receive my tickets?
A: You ticket vouchers are sent via email.

How do I get the directions to the activities I book?
A: All the information you will need will be indicated on your tickets, including times, directions, and/or pickup locations.

What is your cancellation policy?
A: Customers may cancel up to 48 hours prior to the scheduled activity for a 100% refund for most activities. Activities that have a specific cancellation will be listed its reservations page. There are no refunds for cancellations made within 48 hours or less. A full refund will be given if the activity is cancelled by the vendor.

Prices... Fees?
A: HawaiiWeb.com only promotes the best activity companies in Hawaii. All prices listed are direct from the activity providers - there are no hidden cost or added fees.

What is the current time in Hawaii?
A.